“The Needs of the Many,” Health Management Technology (October 2008)
Is it reasonable for one hospital unit to have a surplus of nurses who possess the skills and credentials to work in another unit that is struggling along with too few? If two nurses on the same shift each have three patients, should one be assigned their unit’s three patients with the most intense care needs while the other cares for three average patients? Dave Kempson, CIO at Maricopa Integrated Health System in Phoenix, explains how they implemented the Patient Acuity Module with RES-Q Labor Resource Management to optimize the productivity of its nurses and balance their workloads by matching staffing to patient acuity across and within units of the hospital.

 

“Better Scheduling Boosts Productivity,” Health Data Management (July 2008)
Janet Stifter, R.N., Vice President of Patient Care Services at St. Joseph Hospital in Chicago, discusses why Resurrection Health System selected RES-Q Labor Resource Management for its eight hospitals. With the Patient Acuity Module, RES-Q enables the Resurrection hospitals to account for differences in patient acuity and care requirements in the staffing and scheduling process.

“Technology: DIY Scheduling,” Health Executive (December 2007)
Web-enabled self-serve scheduling modules are easing management workload, adding to employee satisfaction, and helping hospitals maximize employee productivity. According to Connie Whittington, Director of Nursing of Systems at Piedmont Hospital, “today’s workers want to control their work schedule as much as they can, and self-scheduling provides that opportunity within the confines of what the facility needs.”

“Battling the Nursing Shortage with IT,” Healthcare Informatics
(November 9, 2007)
Self-scheduling is designed to fill open shifts at standard hourly pay rates by involving nurses in the scheduling process and, critically, by making that process transparent. Instead of putting nurses in competition, self-scheduling invites cooperation to ensure appropriate staffing. Susan Sayari, R.N., Director of Nursing for Covenant Health System, discusses self-scheduling and comments on Covenant’s experience with 1,800 nurses who now self-schedule with RES-Q Labor Resource Management.

“SEARHC Searches for Hospital Staffing and Scheduling Software,” HealthLeaders IT (October 30, 2007)
Regardless of size, all hospitals need advanced IT systems to help boost productivity. But it was no easy task for Mt. Edgecumbe Hospital to find an established vendor willing to provide a proven solution for the staffing and scheduling system they had to replace. Read how RES-Q came to their rescue.